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  • Dec Lee flies into new role at American Airlines Charlotte hub

    Lee, the new head of American Airlines' hub in Charlotte, says employees are the front line when dealing with customers. He started his role several months ago, after longtime American executive Terri Pope retired.

Dec Lee flies into new role at American Airlines Charlotte hub

Lee, the new head of American Airlines' hub in Charlotte, says employees are the front line when dealing with customers. He started his role several months ago, after longtime American executive Terri Pope retired.
John D. Simmons The Charlotte Observer