It’s not your connection. Massive Zoom outage impacts parts of the country Monday morning
The first day of classes for Penn State students ran into another complication due to a massive Zoom outage Monday morning.
Downdetector, which displays real time overviews of service outages, showed eastern parts of the country as being affected the most. According to the outage map, Boston, New York, Philadelphia, Pittsburgh, Chicago and D.C. were among the most impacted locations.
The map also showed issues in State College.
The video conferencing company wrote about the “partial outage” Monday morning, saying that it had “received reports of users being unable to visit the Zoom website (Zoom.us) and unable to start and join Zoom meetings and webinars.”
The outage was first reported before 8 a.m. Monday, according to Down Detector. In a 9:50 a.m. update, Zoom said it identified the cause of the issue.
Penn State IT tweeted about the problem, saying staff and students should use the Desktop Client for instruction.
At 12:44 p.m. Monday, Zoom issued a statement, saying “everything should be working properly now.”
“We are continuing to monitor the situation,” the video conferencing company wrote. “Thank you all for your patience and our sincere apologies for disrupting your day.”
This story was originally published August 24, 2020 at 11:11 AM.