Pennsylvania

Major tax company owes 158K Pennsylvanians money. How to know if you’re one of them

Calculating numbers for income tax return with pen and calculator
If you paid for TurboTax “free” services from 2016 to 2018, you may qualify for a check as part of a recent multi-state settlement over the company’s “free, free, free” advertising.

More than 158,000 TurboTax customers in Pennsylvania are eligible to receive compensation from the tax service company Intuit, which owns TurboTax, following a multi-state settlement.

TurboTax will cough up settlement money after the company made some customers pay for services advertised as free.

Those affected qualified for the U.S. Internal Revenue Service’s free file program and instead were made to pay for the services using TurboTax. The settlement covers those using the software for tax years 2016, 2017 and 2018.

Pennsylvania will get in excess of $4.76 million out of the $141 million multi-state settlement. All 50 states and the District of Columbia have agreed to the settlement.

If you’re one of the eligible customers, you will receive an email from Rust Consulting, the settlement fund administrator. You will then receive a check in the mail automatically anytime this month.

Individual award amounts are expected to be between $29 and $30 for every year you paid for the free services.

According to May 4 a press release from the Pennsylvania attorney general’s office, a total of 158,779 customers in the commonwealth were tricked into paying for the “free” services.

To find more information about the settlement, you can visit AGTurboTaxSettlement.com.

The settlement also requires TurboTax to stop its “free, free, free” advertising campaign that promised free services only to turn around and make customers pay.

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Lindsay Smith
The Wichita Eagle
Lindsay Smith is a suburban news reporter for the Wichita Eagle, covering the communities of Andover, Bel Aire, Derby, Haysville and Kechi. She has been on The Eagle staff since 2022 and was the service journalism reporter for three years. She has a degree in communications with an emphasis in journalism from Wichita State, where she was editor-in-chief of the student newspaper, The Sunflower, for two years. You can reach her via email at lsmith@wichitaeagle.com.
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